Refund policy
Hassle-Free Returns at Wavespeakers
At Wavespeakers, we want you to be happy with your purchase. If for any reason you need to return an item, we've made the process simple and straightforward.
What can be returned?
* Unused items in their original packaging
* Items returned within 7 days of purchase
How to initiate a return:
* Contact our friendly customer support team at (Nmdplans@gmail.com)
* Provide your order details and reason for return.
* Our team will review your request and provide you with return instructions (if applicable).
Return shipping:
* You are responsible for covering the cost of return shipping unless the item is defective or damaged.
* We recommend using a trackable shipping service with insurance for your peace of mind.
Refunds:
* Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund.
* Approved refunds will be processed within 7 business days and credited back to your original payment method.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at email Nmdplans@gmail.com . We'll be happy to arrange a replacement or refund as soon as possible. For defective products, we only provide replacement or refund. Once a request is raised, the replacement product will be delivered within 7-10 days. And if the refund is approved, the amount be automatically refunded on your original payment method within 10 business days.
Contact Us:
For any questions regarding our return and refund policy, feel free to reach out to our customer support team at Nmdplans@gmail.com .